Welcome to AllGenuineKeys.com. As we sell digital products only, all orders are delivered electronically. Please read our Shipping Policy carefully to understand how digital delivery works.
Delivery Method
All products sold on AllGenuineKeys.com are delivered digitally by email. No physical items are shipped.
Delivery Times
- United Kingdom: Instant delivery by email
Important: In rare cases where technical delays occur, delivery may take up to a maximum of 24 hours. We work to resolve any issues as quickly as possible.
Cut-Off & Handling Time
- Daily Cut-Off Time: 2:00 PM
- Handling Time: Up to 24 hours (usually instant)
- Transit Time: Instant (email) – up to 24 hours if technical issues arise
Shipping Costs
Shipping is always free. Since all items are delivered digitally, there are no additional shipping fees or hidden costs.
How Digital Delivery Works
Once your payment is validated, your digital product is delivered directly to the email address you provided at checkout. This method is fast, convenient, and environmentally friendly.
You will receive:
- Your product key or license code
- Activation or installation instructions
- Multilingual license where applicable
- 24/7 customer support
- An invoice for your purchase
Note: If the product is temporarily out of stock or under verification, delivery may require a few additional hours. Always check your spam/junk folder if you do not see the email in your inbox.
If You Haven’t Received Your Product
If your product has not arrived within the expected time window:
- Check your spam/junk email folder
- Ensure your email address was entered correctly
- Contact our support team (we respond quickly)
How to Contact Support
Our support team is ready to assist you:
Email: support@allgenuinekeys.com
Phone: +44 74574 25649
Address: 12 Saint George Street, London, W1S 2FB
Live Chat: Available on our website
Please include your order number when contacting support to help us assist you quickly.